Our delivery conditions

Our delivery conditions

1. Preparation and shipping

Packages are usually prepared within 1-2 business days
The average delivery times are:

Colissimo at home: 48 hours
Point Mondial Relay: 2 to 4 days

2. Delivery price:

Colissimo at home: €6.90
Mondial Relay Point: €3.90

3. The conditions:

Shipping costs include handling and packaging charges, as well as shipping costs.

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Delivery times are given for information purposes only; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. The buyer is delivered to his home by his postman.

If the buyer is absent, he will receive a delivery notice from his postman, which allows him to collect the products ordered from the nearest post office, during a period indicated by the postal services.

The risks linked to transport are the responsibility of the purchaser from the moment the items leave the premises of the P'tits Fauves company.

If the holding time at a postal point or Mondial relay point is exceeded, the return of the order will be the responsibility of the customer .

If the customer wishes a refund, the shipping costs when placing the order will be deducted from the refund.

The buyer is required to check, in the presence of the Post Office employee or the delivery person, the condition of the packaging of the goods and its contents upon delivery. In the event of damage during transport, any protest must be made to the carrier within seven days of delivery.